Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.7
Location
9.0
Service
7.0
Dining
7.7
Guest reviews
7.4/10
based on 5 reviews
8.0
8.0/10 based on 2067 reviews
Gary
United States,
April
2024
7.8/10
The hotel is located centrally in Trondheim, making it convenient for exploring the city's attractions, but noise from ventilation can be bothersome at times. The rooms, though clean and well-maintained, may feel a bit cramped for an extended stay. The service is friendly overall, but with some inconsistencies in room cleaning. The dining experience offers a wide variety of delicious options, though they could improve on stocking enough tea bags. The hotel facilities are sufficient for a comfortable stay.
Rooms
7.0
The rooms were clean and well looked after, but felt a bit cramped after a few nights.
Service
7.0
The service was friendly overall, though there were some inconsistencies in room cleaning.
Location
9.0
The hotel is centrally located, allowing for easy access to the city center and transportation links.
Dining
8.0
The dining experience offered a wide range of delicious food, but could improve tea bag availability.
Facilities
8.0
The hotel facilities are sufficient for a comfortable stay.
Austin
United Kingdom,
December
2023
7.4/10
The hotel had some positives like neatness and a fantastic breakfast, but the room was incredibly tiny and lacked necessary maintenance. The service was friendly and helpful, though there could be improvements in customer service understanding. The location was excellent for exploring Trondheim, while the dining experience was superb. Overall, a mixed experience with room for enhancement.
Rooms
5.0
The room was super tiny and lacked essential maintenance, but it was neat, and the breakfast served was fantastic.
Service
7.0
The service was friendly and helpful, though there could be better customer service understanding.
Location
9.0
The hotel's location was perfect, making it easy to explore Trondheim with many attractions nearby.
Dining
9.0
The dining experience was incredible with a variety of delicious food, especially the typical Norwegian breakfast.
Facilities
7.0
The hotel offered basic facilities like dry cleaning, housekeeping, a welcome drink, and pet amenities.
William
United Kingdom,
May
2023
7.4/10
The hotel is centrally located in the heart of Trondheim, making it convenient for exploring the city. The rooms had cozy beds but tended to get quite warm at night. The service was accommodating, although there were some hiccups with housekeeping. The dining experience offered a decent selection, although not exceptional. Overall, a decent option for a stay in Trondheim.
Rooms
8.0
The rooms made this an excellent experience with comfortable beds, but they tended to get quite hot at night.
Service
7.0
The service during our stay was helpful, especially in accommodating unique requests like finding a home for our tandem bike. However, there were some issues with housekeeping.
Location
9.0
The hotel is perfectly situated in the center of Trondheim, allowing easy access to nearby attractions and amenities.
Dining
6.0
The dining experience was satisfactory, with a decent selection, but not exceptional.
Facilities
7.0
The facilities were adequate for a comfortable stay, but nothing extraordinary was offered.